Mauritius
Villas Specialists MauriClick offers
self catering holiday villas.
Mauriclick Travel Terms and Conditions |
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| Flights and Travel Rental of villas, apartments and excursions does not include flights or any other travel costs. Insurance Mauriclick Travel Ltd strongly recommends clients to take out full holiday / travel insurance. Accommodation Capacity The number of persons staying at the villa or apartment must not exceed the stated capacity. In order to efficiently prepare the villa or apartment for you, please give details of your party with the number of adults, children and if the baby cot or toddler bed is required. Provisional Booking A provisional booking will be held for 7 days whilst you confirm your flights and travel plans. Deposit A deposit of 30% of the total cost of the villa / apartment rental will secure the accommodation on bank clearance of funds. You will receive prompt confirmation of your booking and receipt by email. Balance of Payment Full payment of the villa / apartment rental is to be made no later than 5 weeks prior to rental commencement date. We may send a reminder to make the final payment usually within 10 weeks prior to your travel date. Invoices and Receipts Invoices and receipts are sent by email in .PDF format, please print copies for reference. If required, please provide your address for a hard copy. Breakages or Damage The client will undertake to keep the villa or apartment, all furniture, fixtures, fittings and decoration in or on the premises in the same state of repair and condition as at the commencement of their stay. All fittings and appliances are checked and serviced on a regular basis. Denial of responsibility i.e suggesting 'wear and tear' or 'accumulative damage' is not acceptable. The villa or apartment owner shall be compensated directly by the client for any damage or breakages that occur during the stay. Accessibility It shall be the client's responsibility to disclose to Mauriclick Travel Ltd any condition of a member of the party which may be relevant to their access needs at the villa or apartment prior to confirming a booking. Air Conditioning If air-conditioning is provided at a villa or apartment, all doors and windows must be closed in the room when using air-con in order to prevent malfunction of the units. Special Requests Requests for a hairdryer, baby car-seat, or food preparation, personal laundry and baby-sitting should be made in advance and whilst we will endeavour to do all that is possible to meet your request, it cannot be guaranteed. A supplement for extra items and services are payable locally. Pool Safety at Villas and Apartments A safety policy is insitu in and around the pool. Please note that it is always the responsibility of the client / parent to supervise children playing near pools or swimming. Villa or apartment staff must not be delegated to supervise children. Liability The Mauriclick Travel, its employees or partners shall not be liable for any damage, loss, personal injury or any untoward circumstances which may occur during the stay. Rate Changes Rates agreed at the time of booking are secured and will not be increased in any event. Right to Decline The Mauriclick Travel Ltd reserves the right to refuse, alter or cancel a booking, even after receipt of the final balance payment in circumstances that arise which are beyond their control. In such an instance, alternative arrangements will be made in similar accommodation. No refund or liability will apply to a situation where a client is requested to vacate due to misbehavior or leaves of their own accord prior to the expiration of their booking. Client Cancellation (a) Cancelling prior to paying the balance due at 12 weeks : The deposit is refunded. (b) Cancelling up to within 4 weeks prior to the arrival date : 50% of the villa rental cost is forfeited. (d) Cancelling up to within 2 weeks prior to the arrival date : 100% of the rental cost is forfeited. (e) Cancelling on arrival : 100% of the rental cost is forfeited. Bank Charges incurred by Mauriclick Travel when making refunds will be passed on to the client. Complaints Mauriclick Travel and its staff will always endeavour to make your holiday a pleasant and memorable one. Please do not hesitate to ask for information or assistance. In the event of a complaint please contact us as soon as possible and we will do their utmost to assist you to resolve a problem. We wish you a pleasant stay in Mauritius . Mauriclick Travel Ltd |
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